Last updated: September 2026
At IT Inspectors we respect your privacy and take it seriously. This policy explains how we collect, use, store and disclose information, and the rights you have over it. It applies to all IT Inspectors websites and services, including web design and development, app development, SEO, digital advertising, website maintenance and eCommerce marketplace account management.
1. Information we collect
We collect information through lawful and appropriate means, including forms on our website, email, post, telephone and your use of our websites and services. Some collection is automated. If you choose not to provide information, we may not be able to provide certain services.
- Personal information: name, email address, phone number, billing details and company information.
- Communications: messages you send us and records of our correspondence.
- Service information: details about the websites, software and services we provide to you.
- Non-personal information: anonymous statistics and analytics from website visitors.
2. How we use your information
We use personal information to reply to enquiries, provide and support our services, send invoices, keep your accounts secure and meet legal obligations. Non-personal information helps us improve our website. We never sell your personal information.
3. Children
Our services are not intended for children and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, contact us and we will delete it.
4. Storage and retention
Your data may be stored at our offices and at trusted data centres, which may be outside your country. We keep personal information while you have an active service with us and for up to 24 months after it ends, unless the law requires longer.
5. Sharing and disclosure
We only share personal information with service providers who help us run our business (for example hosting, payment and email providers), under appropriate agreements, or when required by law. We do not share it with unaffiliated third parties for marketing.
6. Cookies
We use cookies to make the website work, remember preferences and understand how it is used. You can control cookies in your browser settings; blocking some cookies may affect how the site works.
7. Security
We store data on secure servers and take reasonable technical and organisational steps to protect it. If a security breach affects your personal information, we will notify you as required by law.
8. Your rights
You may ask to access, correct or delete your personal information, restrict or object to its processing, or receive a copy of it. Contact us at [email protected] and we will respond within one month.
9. Third-party websites
Our website may link to other websites that have their own privacy policies. We are not responsible for their content or practices.
10. Changes to this policy
We may update this policy to reflect legal requirements or changes to our services. The date at the top shows when it last changed.
11. Contact
Questions or complaints about this policy? Email [email protected] or write to IT Inspectors, .